How can we help?
Answers on scanning, collection tracking, pricing, Pro, and local backups β plus our privacy policy, terms, and support contact below.
Privacy Policy
βΊLast updated: 27 June 2026
This Privacy Policy explains how the ScanDex mobile application and website handle information. ScanDex is operated by SandboxxGaming.
In short: ScanDex is local-first. Cloud backup is not active right now. Your collection is stored on your device unless you export a backup file yourself.
1. Information stored by the app. Collection data β cards you scan or manually add, quantities, variants, binders, chase lists, favourites, prices, and settings. Card photos β photos you take or save inside the app are stored locally on your device. Profile details β a collector name and optional profile photo, stored locally unless a future cloud feature is enabled. Local backup files β if you choose to export your data, ScanDex creates a file that you control and store yourself.
2. Cloud backup status. Cloud backup has been removed or paused for now. ScanDex does not currently advertise automatic cloud backup or cloud photo storage. Future cloud features may be added later, and this policy will be updated before those features are offered.
3. Camera and scanning. ScanDex uses your camera to scan cards. Camera frames are processed for card recognition and are not sold or used for advertising. Saved scanned-card photos remain local unless you choose to export them in a backup file or share them yourself.
4. Analytics and crash information. ScanDex may use basic analytics and crash reporting to understand app performance and fix bugs. This is used to improve the app, not to sell your personal data.
5. Purchases. Paid features such as ScanDex Pro are processed through Google Play Billing. We do not receive or store your payment card details. Google Play handles payment processing under Google's own terms and privacy policy.
6. Price data and third-party services. Card price data may be retrieved through ScanDex server-side proxies and third-party market data sources. API keys stay on the server and are not included in the app. Pricing is provided as an estimate only.
7. Website forms and support emails. If you register interest, email support, or submit a website form, we receive the details you provide, such as your name, email address, country, collection size, and message. We use this to manage early access, respond to support requests, and improve ScanDex.
8. Data sharing. We do not sell your personal information. We do not share your collection data with other users unless you deliberately export, show, send, list, or share it yourself.
9. Data deletion. You can delete local app data by using the in-app reset tools or uninstalling the app. If you sent us a support request or early access registration and want it removed from our records, contact us at the email below.
10. Children's privacy. ScanDex is intended for users aged 13 and over. We do not knowingly collect personal information from children under 13.
11. Changes to this policy. We may update this Privacy Policy as ScanDex changes. The updated date above will change when the policy is revised.
12. Contact. For privacy questions or data-deletion requests, contact [email protected].
Terms of Service
βΊLast updated: 15 August 2026
These Terms of Service govern your use of the ScanDex application and website provided by SandboxxGaming. By using ScanDex, you agree to these Terms.
1. Use of the app. ScanDex helps you catalogue, organise, scan where supported, and estimate the value of a personal trading-card collection. You agree to use the app lawfully and not to misuse, reverse-engineer, overload, or disrupt ScanDex or its supporting services.
2. Current feature status. ScanDex has 11 collection libraries. Scanning, pricing and other features vary by app version, platform and language. Check the game picker and Profile in your installed app for available features.
3. Accounts and local data. Cloud backup is not active right now. Collection data is stored locally on your device unless you export a backup file yourself. You are responsible for keeping your device and exported backup files safe.
4. Purchases. ScanDex may offer paid features such as ScanDex Pro. Purchases are processed through Google Play Billing and are subject to Google Play's terms and refund policies. Pro is available as a one-time purchase per completed game, or bundled across every game via an optional All-Access yearly subscription or a one-time All-Access lifetime purchase. All are subject to Google Play's billing, refund, and (for the subscription) cancellation terms.
5. Card identification and prices. Card identification, catalogue data, and market prices are provided for convenience and may be inaccurate, incomplete, or out of date. ScanDex does not guarantee identification or valuation accuracy. Always verify values independently before buying, selling, insuring, or trading cards.
6. Buying and selling. Where buy/sell tools are available, any transaction you arrange with another person is solely between you and that person. SandboxxGaming is not a party to, and is not responsible for, any collector-to-collector transaction.
7. Your content. You retain ownership of the collection data, photos, and backup files you create. You are responsible for any content you choose to export, share, list, or send to others.
8. Availability and changes. ScanDex features may change as the app develops. We aim to keep the app and supporting services working, but do not guarantee uninterrupted availability or permanent availability of every feature.
9. Intellectual property. ScanDex is an independent collector tool. Trading card game names, card names, artwork, and related marks belong to their respective owners. ScanDex is not affiliated with or endorsed by those owners unless explicitly stated.
10. Disclaimer and limitation of liability. ScanDex is provided "as is" without warranties of any kind. To the maximum extent permitted by law, SandboxxGaming is not liable for indirect, incidental, consequential, or data-loss damages arising from your use of the app.
11. Changes to these Terms. We may update these Terms from time to time. Continued use of ScanDex after changes take effect means you accept the revised Terms.
12. Contact. Questions about these Terms: [email protected].
Contact Support
βΊFor scanner issues, pricing mismatches, data questions, Pro access, or early-access help, send the right details up front so support can move quicker. Include your device model and Android version, which card library you were using, what screen or action failed, and a screenshot or exact card name/number if it's a matching issue.
β Email Support